mH
mikhaeel H

1 reviews | Active since Apr 2017

20 Apr 2017, 15:32

"emergency" credit card - prestige banker

<p>Think the service of being a client of the prestige status is SHOCKING, you pay fees for service you dont get. I lost a credit card was going to pay the fee of 300 and something and after going back and forth a few days it was discouvered it was not issed as emergancy card. The service from the consults was medicore. really expected more as this was my first experience in lossig a cc.</p> <p> </p> <p>Maybe in stronger customer service standardbank may be able to retain their customer base instead of losing clients every so often .</p>

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Replies (1)
Standard Bank
Standard Bank's reply05 May 2017, 08:27
Official

Dear Mikhaeel H

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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