CG
Chris G

1 reviews | Active since Mar 2010

09 Jun 2022, 10:07

Email Requests to close account ignored

Emailed 2 requests to close current account both have gone unanswered and ignored.

0
Replies (3)
Standard Bank
Standard Bank's reply09 Jun 2022, 11:41
Official
Hi Chris

 Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
CG
Chris G's update10 Jun 2022, 09:56
Reviewer Update
Still no assistance
Standard Bank
Standard Bank's reply10 Jun 2022, 14:00
Official
Hi Chris

We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.  In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team