EMAIL REQUEST FOR PROOF OF PAYMENT IS NOT WORKING

MAKING PAYMENTS YESTERDAY AND TODAY AND MY EMAIL PROOF OF PAYMENTS IS NOT COMING THROUGH AND I AM SICK AND TIRED OF PHONING IN AND WASTING HALF AN HOUR OF MY TIME ANSWERING THE RIDICULOUS NEW QUESTIONS IN ORDER FOR YOUR STAFF TO MANUALLY SEND ME AN EMAIL PROOF OF PAYMENT JUST BECAUSE YOUR SYSTEM IS NOT WORKING. I AM ACTUALLY NOW STILL HOLDING ON AS I TYPE THIS MESSAGE ON HELLO PETER. IT WOULD PROBABLY BE QUICKER FOR ME TO JUST REQUEST WHAT I NEED ON HELLO PETER AS THE RESPONSE IS QUICKER AND NOW I AM PUT ON HOLD AGAIN FOR OVER 10 MINUTES WHILE THEY GO LOOK TO SEE WHY I NEVER RECEIVED MY EMAIL PROOF OF PAYMENT. I HAVE A COMPANY WHO HAS GIVEN ME A DEADLINE TO PAY AND THEY NEED THE PROOF OF PAYMENT. IT IS URGENT AND THIS RESPONSE IS UNACCEPTABLE. AND I AM STILL HOLDING ON THE PHONE AT 8.45.