MN
Musawenkosi N
1 reviews | Active since May 2020
20 Jun 2020, 10:07
Email confirmation
All I need is that email confirmation that I paid & charged for but doesn't receive it. 24 hours later, still no email. I might not get a place to stay because I won't be able to prove that I have made the payment. I've been on a call *** for more than 30 minutes yesterday, with no assistance.
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Replies (3)MN
Musawenkosi N's updateReviewer Update
20 Jun 2020, 10:18And this Patro Qhamakoane said they charge R15.00 for proof of payment. Proof of payment cost same price a bread?
MN
Musawenkosi N's update20 Jun 2020, 10:18
Reviewer Update
And this Patro Qhamakoane said they charge R15.00 for proof of payment. Proof of payment cost same price a bread?
Standard Bank's replyOfficial
20 Jun 2020, 20:29Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,
Standard Bank's reply20 Jun 2020, 20:29
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,
MN
Musawenkosi N's updateReviewer Update
23 Jun 2020, 23:34The issue was resolved even though it costed me. Lesson learned
MN
Musawenkosi N's update23 Jun 2020, 23:34
Reviewer Update
The issue was resolved even though it costed me. Lesson learned