SP
Shelley P

1 reviews | Active since Jul 2012

10 Jun 2015, 15:09

Email address not being changed

I have requested that Standard Bank change my email address for all my accounts. I was assured that this had been done, but going to apply for u-rewards I find that my work email address is still being used. I will not go into the branch for the 3rd time because of Standard Bank's incompetence. If ALL my email address are not correct asap I will go viral about Standard Bank and will move to a bank that can perform easy tasks.<br> Email address should ready [Email Removed]

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Replies (1)
Standard Bank
Standard Bank's reply11 Jun 2015, 08:55
Official
Hello Shelley Anne,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,