RB
Rita B
1 reviews | Active since Jan 2018
31 Aug 2023, 09:53
Email address changed without my consent
My email address was changed without my consent from my private email to my work email. Despite numerous requests ( telephonic , WhatsApp and email) my private banker has been unable to resolve and despite assurances I continue to receive emails at work 😳
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
31 Aug 2023, 09:56Hi Rita
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Aug 2023, 09:56
Official
Hi Rita
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
RB
Rita B's updateReviewer Update
06 Sept 2023, 19:06Account number ***
RB
Rita B's update06 Sept 2023, 19:06
Reviewer Update
Account number ***
Standard Bank's replyOfficial
07 Sept 2023, 07:38Good Day
Thank you for the details.
Our consultants will reach you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our consultants will reach you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Sept 2023, 07:38
Official
Good Day
Thank you for the details.
Our consultants will reach you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our consultants will reach you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***