*****ELENT ACTIVITIES

On 20 October 2025 I wrote a review on Standard Bank regarding suspected *****ulent accounting on a Blue Bean Credit Card. Soon after the review, I was contacted by Standard Bank. I had to authenticate myself via the banking app, in order for the consultant to review the account. The consultant then contacted me on the 21st of October 2025, at which I had to authenticate the consultant again.

Later that day, I noticed unauthorized amounts being deducted from my cheque account, with a card that has not been used in a few years.

Standard Bank ***** department was contacted, the card was cancelled, and access to my profile was blocked. I could not do anything on my account.

I received a new bank card today. Had to activate the card on my app, yet, wasnt able to view any of my accounts. After several attempts of contacting Standard Bank, I was able to link my accounts to the new card (which was received today, 29 October 2025. I could not access any of my accounts from 21 October 2025 till today 29 October 2025.

To my utmost surprise, the *****ulent transactions DID NOT STOP ON THE 21ST of October 2025!!! There are many more transactions that was deducted - REFLECTING THE NEW BANK CARD NUMBER, WHICH WAS ONLY RECEIVED ON THE 29TH OF OCTOBER 2025.

Please explain how this is possible.