1 reviews | Active since Sept 2018
Electrocity purchase nightmare
Standard Bank has a ***** IT department that blames clients for their wrong doing. How on earth can you punch in your meter number to purchase electricity and the system gives you the voucher of the meter number that is not even close to yours and you are forced to accept that you punched in the wrong meter numbers?
This is just too much and they need to be exposed as this may potentially be another money making scheme. Who will go out there with his or her money and purchase electricity for unknown meter numbers? This is just disappointing for Std Bank.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***