Electricity voucher not sent!!

Item: Standard Bank
Rating: 1

I bought an electricity voucher. .. X 2. Only received voucher once. Can someone please elaborate why is that? Did i lose the other voucher or what?? I would hate to think Standard bank are *******. .. Im a new client and im honestly NOT impressed.

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Replies (2)

Standard Bank's replyOfficial

10 Dec 2018, 05:21

Good Day

We sincerely apologize for the inconvenience and frustration caused in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support.

Regards

Complaint Resolution Centre

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Email: ***

Standard Bank's reply10 Dec 2018, 05:21

Official

Standard Bank's replyOfficial

13 Dec 2018, 10:23

Dear Tengetile Sbonsile Madonsela

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply13 Dec 2018, 10:23

Official