1 reviews | Active since Jul 2011

01 Mar 2015, 19:18

Electricity voucher not received

I purchased R100 electricity voucher at approx. 8am this morning. The money was debited from my account but I haven't received the message with the voucher code. I usually receive the voucher code for R100 along with another voucher code with free/complimentary electricity. I double checked that my cellphone number was set correctly. <br> <br> Pls send through the two voucher codes to my cellphone.

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Replies (1)
Standard Bank
Standard Bank's reply02 Mar 2015, 12:33
Official
Hello adhils,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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