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yolanda M

1 reviews | Active since Apr 2014

05 Jul 2025, 13:22

Electricity token have nit received

Bought electricity on their app and have not received token. Been sent from pillar to post and can't pay back my money i used to purchase

0
Replies (2)
Standard Bank
Standard Bank's reply05 Jul 2025, 13:24
Official
Dear Yolanda M,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply09 Jul 2025, 13:54
Official
We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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