LM
Lesareng M
1 reviews | Active since Jun 2021
29 Jul 2022, 08:59
Electricity *******|| Robin Hood of Eskom. ***** from the Poor give to the Rich
What is happening with your call centre? you've changed options and I am unable to get hold of your online team and your whatsApp helpline is like phoning the government department its not helpful at all May you kindly advise on how you calculate your Eskom Electricity Rates. I feel ******. May I kindly get someone explain to me on how I can buy R100 ans get 50KW then when I buy electricity for R1000 you give me 376kw. I just need to understand your calculations so I can stop buying electricity from your site. I know my account means nothing to your business all I want to know is your electricity calculations coz you really are adding more to the financial strains we currently feeling in this economy.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
29 Jul 2022, 09:12Good Day Lesareng
Thank you for raising your concerns with us.
We have escalated your matter and can assure you that the relevant team has prioritised a resolution for you.
Our team will be in touch soon.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and can assure you that the relevant team has prioritised a resolution for you.
Our team will be in touch soon.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply29 Jul 2022, 09:12
Official
Good Day Lesareng
Thank you for raising your concerns with us.
We have escalated your matter and can assure you that the relevant team has prioritised a resolution for you.
Our team will be in touch soon.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and can assure you that the relevant team has prioritised a resolution for you.
Our team will be in touch soon.
Kind regards
Standard Bank Help Centre
***
LM
Lesareng M's updateReviewer Update
29 Jul 2022, 16:24Hi George Bila
Thank you for assisting with my complaint . I really appreciate
Thank you for assisting with my complaint . I really appreciate
LM
Lesareng M's update29 Jul 2022, 16:24
Reviewer Update
Hi George Bila
Thank you for assisting with my complaint . I really appreciate
Thank you for assisting with my complaint . I really appreciate
Standard Bank's replyOfficial
29 Jul 2022, 16:29Dear Lesareng
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jul 2022, 16:29
Official
Dear Lesareng
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
