LD
Leigh D

1 reviews | Active since Jul 2015

29 Aug 2015, 14:30

Eft's taking long to clear

Standard Bank's on line banking is terrible lately. Doing an eft from Standard Bank to Standard Bank takes over a day to clear. Never had this problem before but lately it has become a pain. Bank Manager informs us that their server cannot handle it. I would say such a huge bank should upgrade their servers in order to handle all their customers needs.<br> <br> It is becoming annoying as salaries do not reflect immediately and we have to sit with unhappy workers as they think we are lying that we have done their salary transfers. <br> <br> Come on Standard Bank wake up man it is terrible and frustrating!!!!!1

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Replies (1)
Standard Bank
Standard Bank's reply31 Aug 2015, 12:04
Official
Hello LeighMacd,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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