1 reviews | Active since May 2016
EFT Not Reflecting After 7 day wait
Good day,
I had received notice of an EFT sent to me from a different bank on the 4th of January 2018. I have contacted customer services via telephone to no avail...all I've been told to do is wait. This is not good enough as I have mouths to feed.
I need this fixed as soon as possible.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Dear lethabo marota
Thank you for your posting.
I refer to our telephonic conversation and can confirm that the matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear lethabo marota
Thank you for your posting.
I refer to our telephonic conversation and can confirm that the matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***