1 reviews | Active since Jul 2017

28 Jul 2017, 09:08

EFT Disaster

<p>Just about all my funds were sent across an EFT transaction due to their error. It has been 4 days and no one can give me an answer when it will be corrected. A simple, "We have mailed the IT Department" is all I get.</p> <p> </p> <p>This is beyond ridiculous ... what happens when the little money that was left over runs out ?</p>

0
Replies (2)
Standard Bank
Standard Bank's reply28 Jul 2017, 11:29
Official

Dear Shaun Glass

Thank you for your posting.

I refer to our telephonic conversation and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,

Standard Bank
Standard Bank's reply28 Jul 2017, 16:31
Official

Dear Shaun Glass

Thank you once again for your posting.

I refer to our telephonic conversation and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,