1 reviews | Active since Mar 2021
Eft clearing delays with Standard Bank!!!
Eft payments from another bank to Standard Bank take excessively long to clear which does not happen with ther other banks amongst themselves. I have experienced delays when recieving payments with this bank and from their customers' comments countless others are experiencing the same. 2 payments were made on Saturday 6th March from an FNB account, one to Standard bank and another to Capitec. It is now 2:40pm Monday the 8th March and Capitec bank funds were recieved yesterday morning but Standard bank still has nothing. I cannot fault FNB as the fact that Capitec funds went through is proof that they did their job, the problem is with Standard bank. How do they explain a full day and half (and still going) delay? Banking is now digital so why can't funds go through within a few hours? And why are all complaints only related to this bank? I have had innumerable problems with this bank i even feel they should add a "less" to their name as s that is exactly what they have demonstrated.
Frustrated
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
