VM
VEE M
1 reviews | Active since Mar 2009
30 Jun 2021, 20:12
Efficient only when taking money
I app**** online for an increase to my revolving credit plan 2 weeks ago. It was approved. Standard bank has debitted me for the increased amount but have not even given me the funds as yet. The call centre is not much help if u manage to get through to an agent.
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Replies (2)
Standard Bank's replyOfficial
01 Jul 2021, 04:39Hello Vee,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,
Standard Bank's reply01 Jul 2021, 04:39
Official
Hello Vee,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,
VM
VEE M's updateReviewer Update
04 Jul 2021, 14:37Standard Bank has made no effort to contact me or to resolve my problem. Funds have still not been made available to me
VM
VEE M's update04 Jul 2021, 14:37
Reviewer Update
Standard Bank has made no effort to contact me or to resolve my problem. Funds have still not been made available to me