JF
Juan F

1 reviews | Active since Oct 2014

06 Oct 2022, 13:27

****ed up service

Standard bank has no respect for valued customers!!!!!I app**** for a loan and submitted all documents on Tom and still failed to provide me with feedback when I asked since September 22nd! What the **** is wrong with this place and now y’all give me lousy excuses which is nonsensical. You just know how to waste people time and take me for a ****!!!! And yes I will say what I want y’all got me ****ed up with this customer service!!!!!Period!!!!! Dont Apply for anything at this place they waste valued time and don’t respect people time, fuxking dumb bank!!!!

0
Replies (7)
Standard Bank
Standard Bank's reply06 Oct 2022, 13:31
Official
Good Day Juan

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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JF
Juan F's update06 Oct 2022, 13:34
Reviewer Update
Y’all need to email me and call me on my cellphone because this people can’t even provide details
JF
Juan F's update06 Oct 2022, 13:35
Reviewer Update
I mean what bank is this you give me short answers like you’ve done you’re job and it’s over what the hell is this. I want answers today
Standard Bank
Standard Bank's reply06 Oct 2022, 13:54
Official
Good Day Juan 

Kindly be advised we are trying to reach you on cell phone number provided.

An email has been sent to you, please acknowledge and respond accordingly.

Kind Regards 
Standard Bank Hello Peter Team 
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JF
Juan F's update07 Oct 2022, 09:11
Reviewer Update
How will you verify me and why can’t you verify me since I’m a client of this ****ing bank I don’t understand this bank ill Come to hello peter and other platform la on a daily basis and I’ll make sure you do what you need to no matter what!!! As I’m a valued client you wasted my time and didn’t respect me at all! Make a plan or I’ll continue not a threat it’s a promise I’ll write here every single day and every hour of the day!!!!!
JF
Juan F's update07 Oct 2022, 09:14
Reviewer Update
And I will close my accounts after this ordeal what a huge disappointment
Standard Bank
Standard Bank's reply07 Oct 2022, 09:16
Official
Good day Juan 

Thank you for writing back to us.

We will follow up with our team and request that they get back to you.

Our sincere apologies for the inconvenience caused.

Kind Regards 
Standard Bank Hello Peter Team 
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