1 reviews | Active since Jan 2019
****ed up service
I am Livid,every time I make an immediate transfer from my STD account to capitec it never reflects immediately. I have to call in the ****en bank every single time. What makes me angry is yesterday evening I made a transfer which I urgently needed I then called the bank to release and was told after million questions that funds are released. Till this morning ****en funds are still not reflecting in my capitec, I called standard bank again and was told funds are released but it won't be in my account anytime soon because they are having technical issues,WHAT THE **** MUST I do in the interim,my husband runs a business and needs that money urgently. To make matters worse I was put on hold for over 20 minutes,and the lady came back to and couldn't hear me. I wANT A ****EN Solution now. I am going to close my account with this *********** bank. What a ****EN INCONVENIENCE
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***