TM
Tsholofelo M

1 reviews | Active since Apr 2013

20 Dec 2024, 11:25

****ed client

I am so ****ed at standard bank. They debited my account early this month claiming my salary was paid early into my bank account. What dies mu salary have to do with my debit orders. Sis

0
Replies (4)
Standard Bank
Standard Bank's reply20 Dec 2024, 11:38
Official
Good day Tsholofelo, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
TM
Tsholofelo M's update20 Dec 2024, 11:42
Reviewer Update
This should have not happened in the first place cause my contract wr you is very clear ad to when you should take your money and I don't remember mentioning to you that should my salary be paid early you are entitled to it. I have never missed any payments and this is how you treat me. La bora shame.
TM
Tsholofelo M's update20 Dec 2024, 11:43
Reviewer Update
Make sure any extra cost that I incur due to this are also reversed.
Standard Bank
Standard Bank's reply20 Dec 2024, 17:11
Official
Hi Tsholofelo

Your matter is still under review.
 
 We will reach you as soon as we have feedback.
 
 Kind regards
 Standard Bank Hello Peter Team
 ***