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Item: Standard Bank
Rating: 1
Author: Sikelelwa P

Hello, I had/have an account with you guys that was last used in 2019 before reusing it this year. An amount of about R2000+ was deducted by the bank saying its bank charges and in total they amount to R11000+ which I find it absurd. Now when going to inside to ask for statement they say the account is non existent. So I want to find out how come is that the case

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

30 May 2023, 15:32

Hi Sikelewa

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply30 May 2023, 15:32

Official

Standard Bank's replyOfficial

31 May 2023, 13:49

Hi Sikelelwa

Please note that our branch team is trying to contact you but no answer.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply31 May 2023, 13:49

Official

Hi Sikelelwa

Please note that our branch team is trying to contact you but no answer.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's replyOfficial

31 May 2023, 15:38

Hi Sikelelwa

We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team***

Standard Bank's reply31 May 2023, 15:38

Official