Easysell the worst

Item: Standard Bank
Rating: 1
Author: Dakalo M

I advertised my property with standard bank easy sell for a quick sale, i received an OTP and it ends up expiring, without getting response from standard bank easy sell. no one can even help you telephonically because you must do everything via email which they dont respond, now i have to run around like a headless chicken signing another documents to start the process from scratch,Easy sell is the worst way to sell your property if you want to save costs and time.i have never experienced this kind of service when selling a property.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

07 Dec 2018, 12:00

Dear Dakalo

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre ***
*** (fax)
***

Standard Bank's reply07 Dec 2018, 12:00

Official

Dakalo M's updateReviewer Update

10 Dec 2018, 15:13

Thanks for a quick call and making things clear.

Dakalo M's update10 Dec 2018, 15:13

Reviewer Update

Thanks for a quick call and making things clear.

Standard Bank's replyOfficial

11 Dec 2018, 09:48

Dear Dakalo

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply11 Dec 2018, 09:48

Official