EasySell Homeload

<p>Good day. Let me express how disgusted I am with the service I received from SB. I have a bond/house that was sold through easysell and there was a shortfall of +/-R 67 147,00. I then went into a arrangement and have been sticking to it ever since up till today. I then went into Debt review but the bond was not included and ive been under review for 3+years. All debt has been settled and debt review closed and started a clean slate. I then app**** for a bond through a property developer who sent all docs to different credit providers. 2 providers declined my application because of the bond that is in arrears and says my arrears is R 67 147,00 which I dont think is incorrect. I April 2016 I spoke to ********** who then confirmed that the balance owing at present as per the AOD is R49,270-56. I have attached images of the conversation.</p> <p> </p> <p>I would like to know why after ive been paying the shortfall my ITC profile is not being updated and still shows the full shortfall being in arrears. You listing lies on ITC. Because of that my application for a bond is being declined and I think its unfair. My credit rating according to ITC is excellent with a score of 962.</p> <p> </p> <p>What can Standard Bank and Easy Sell do in order for me to get a bond without sitting with this issue on my ITC record.</p> <p> </p> <p>I need feedback ASAP and this need to br taken to the highest level to get the best resolution.</p>