LM
Louise M
1 reviews | Active since Feb 2024
07 Feb 2024, 07:55
Easy target for ****mers
I reported a phishing **** to them yesterday morning for a substantial amount and my email to the ***** department has not even been acknowledged. This phishing attempt follows closely on another Standard Bank customer I paid money to having been successfully ****med. As far as my account goes they have not even indicated that they are taking any steps. Really poor service and security follow up. Makes it easy for ****mers
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
07 Feb 2024, 08:02Hi Louise
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply07 Feb 2024, 08:02
Official
Hi Louise
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
LM
Louise M's updateReviewer Update
07 Feb 2024, 19:16Despite undertaking to reply on a public forum they have still not responded or even attended to the complaint.
LM
Louise M's update07 Feb 2024, 19:16
Reviewer Update
Despite undertaking to reply on a public forum they have still not responded or even attended to the complaint.
LM
Louise M's updateReviewer Update
07 Feb 2024, 19:24No call or email even though it was reported to the ***** department at Standard Bank
LM
Louise M's update07 Feb 2024, 19:24
Reviewer Update
No call or email even though it was reported to the ***** department at Standard Bank
Standard Bank's replyOfficial
08 Feb 2024, 07:41Hi Louise
Your matter is still under review, and we will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Your matter is still under review, and we will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply08 Feb 2024, 07:41
Official
Hi Louise
Your matter is still under review, and we will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Your matter is still under review, and we will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***