1 reviews | Active since Dec 2017
Early December Billings Query
I think I was too lenient on my previous complaint rating Standard Bank 3 stars on my previous complaint. After my last post complaining about the early Standard Bank Billings. I still received an sms today saying my money will reflect in my account after 24 hours. I will have to wait another day when I didn't even request or agreed to any early billing, my plans will have to wait.... I don't understand why Standard Bank saw the need to debit peoples accounts without their acknowledgement. I never requested for assistance or agreed to any early debit for my "convenience" as they state on their sms's. I don't think Standard bank realizes how serious this issue is. Still disappointed, this is unlike them.
Dear MARY MOTHOBI
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Dear MARY MOTHOBI
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear MARY MOTHOBI
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear MARY MOTHOBI
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
