CA
Cecil A

1 reviews | Active since Sept 2017

21 Mar 2018, 09:51

Early debit orders

My debit order that should come off on the 25th of each month has come off on the 20th I now have no money . This is so pathetic as not once has any of my debit orders bounced I am not going to run away and not pay you. I cannot take my kids out today because of you. I cannot even put petrol in my car. Maybe you can explain that to my children as usual I will just get a pathetic apology

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Replies (2)
Standard Bank
Standard Bank's reply22 Mar 2018, 04:12
Official

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Apr 2018, 10:23
Official

Dear Cecil Alexander

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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