KM
Kasaven M

1 reviews | Active since Oct 2013

15 Dec 2015, 08:26

Early Debit order - No notice provided

The standards of Standard Bank has dropped to a all time low. How can they debit your bank account on the 15th of the month for a loan when your normal debit order date is between he 25th to the 28th? Then when I called them they said it will take up to 24 hours for the money to reflect back into my account. <br> <br> I am seriously considering moving to another bank as the service is getting worse.

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Replies (1)
Standard Bank
Standard Bank's reply17 Dec 2015, 08:35
Official
Hello Kasavenmoonsamy,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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