Early debit order deduction

Item: Standard Bank
Rating: 1
Author: Carlo T

My debit order was agreed for the 25th yet it went off today... I tried calling the customer service number but it keeps on telling me you closed. I want this debit order reversed!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 Apr 2022, 14:17

Hello Carlo

This is not the level of service we strive for. We understand your frustration and would like to help. We would like to get you sorted as soon as possible.

Our team will be in touch.

Kind Regards

Standard Bank Help Centre
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Standard Bank's reply25 Apr 2022, 14:17

Official

Hello Carlo

This is not the level of service we strive for. We understand your frustration and would like to help. We would like to get you sorted as soon as possible.

Our team will be in touch.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's replyOfficial

25 Apr 2022, 14:22

Hello Carlo

Thank you for taking my call.

We assure you that as an organization we are committed to providing the best possible service .

We apologize for the inconvenience and undue frustration, this has caused.

We are glad your matter has been resolved and we greatly appreciate your continued support.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's reply25 Apr 2022, 14:22

Official

Hello Carlo

Thank you for taking my call.

We assure you that as an organization we are committed to providing the best possible service .

We apologize for the inconvenience and undue frustration, this has caused.

We are glad your matter has been resolved and we greatly appreciate your continued support.

Kind Regards

Standard Bank Help Centre
***