TM
Thabo M

1 reviews | Active since Oct 2018

26 Jul 2022, 09:28

Early debit order

My debit order mandate on my credit card account was set for the 27th of each month and credit card decided to debit my account a day before and this has a negative impact on my account. Can credit card please cover these charges on my personal account?

0
Replies (1)
Standard Bank
Standard Bank's reply26 Jul 2022, 09:38
Official
Hello Thabo

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We have responded to you via email, please review and respond accordingly. 

We would like to get you sorted as soon as possible. 

Kind regards 

Standard Bank Help Centre 
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