BM
BB M
1 reviews | Active since Dec 2018
25 Jul 2023, 07:01
EAP needs to be Activated at branch????
Eish eish standard!! standard!!! Standard!!! . I went open a standard bank account where I stood in a que for just over an hour. After getting home I attempt make a transfer... Lo and behold my EAP, whatever that is, needs to be activated AT A BRANCH. Why wasn't done this while I was at the branch? No no no Standard in this 21st century and 4th industrial revolution these branch visits must fall please. Is there no option to do it via the call centre?
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
25 Jul 2023, 07:36 Hi Bheki
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2023, 07:36
Official
Hi Bheki
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
BM
BB M's updateReviewer Update
25 Jul 2023, 12:08Thank you for your response my account number is ***.
BM
BB M's update25 Jul 2023, 12:08
Reviewer Update
Thank you for your response my account number is ***.
Standard Bank's replyOfficial
25 Jul 2023, 12:25Good day Bheki
Our team will be in touch with further feedback.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
Our team will be in touch with further feedback.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2023, 12:25
Official
Good day Bheki
Our team will be in touch with further feedback.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
Our team will be in touch with further feedback.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
28 Jul 2023, 16:18Hi Bheki
Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply28 Jul 2023, 16:18
Official
Hi Bheki
Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***