1 reviews | Active since Jul 2010
A request was made to increase the EAP limit last month and it was arranged, but only temporary until end of last month. Now a further increase is requested but a permanent one. 2 emails later, 3 phone calls later just a whole lot of illogical and baseless comments.<br> No one at the bank can explain or justify why it is so difficult to increase the EAP limit on Electronic Banking.<br> If you don't have the money in the account, the bank will not let you pay it out.<br> Why now impose a further restriction that won't allow you to make payments using money you have because there is another blockage imposed by the bank.<br> A proper explanation from the bank would help but no one seems to understand why it is there and why it is imposed.<br> It is illogical and baseless to stop a client requesting a permanent increase to their monthly EAP limit.
Best regards,
Best regards,
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