EAP LIMIT

Good day<br> <br> Can On one do there work anymore ? reason for this question is , yesterday morning when at work i got a SMS stating that my EAP limit has increases from R5000 to R20 000 . On the sms STD Bank gives a phone number if there's a problem to call... WHAT A JOKE.<br> <br> Called this number to state that this is not me that has increased the limit , NO ONE could help,After been on hold and getting the run around. I called me branch and put a stop on my account.<br> <br> SAD TO SEE THIS IS THE SERVICE WE GET !!!<br> <br> Regards<br> Zane