1 reviews | Active since Jan 2015
EAP Limit
I tried increasing my EAP limit today via the call centre.<br> <br> Apparently even after passing all the authentications, Brandon Scheepers, call reference *** informed me that I cannot increase the limit as he cannot see the money in my account.<br> <br> if there is no money in the account i cannot make a transfer either way, this means i am expecting money and being efficient and organised. <br> <br> So standard Bank decides how efficient and organised i should be?<br> <br> i am supposed to arrange my life around standard bank? <br> <br> Standard bank knows where my source of funds are?<br> <br> i want my limit increased. <br> <br> Your role is to honor my request. <br> <br> When i want my money i want it. i do not want to call standard bank and ask for it, that is not the product i signed up for.<br> <br> so when i cannot register for my MBA, Standard bank is going to say sorry for the loss of potential income you could have got because we didn't increase your eap limit on time?
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Best regards,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
