EAP = 0

I have been with standard bank ever since I owned a bank account.

However the service I have received regarding my banking app is really disappointing and distasteful. I have never been able to transfer money via the app EVER! I always have to do via ATM or through a friend. I have went to 4 different branches and called in 3 times and all the times my issue was never resolved. My EAP limit is sitting at zero however when I look at my card settings it gives a different figure. EVERY SINGLE TIME I try to resolve the issue it never goes anywhere. I still have to live like I'm in the ancient days because I just cannot use my app to transfer money from my account. To be told that I have to walk into a branch to fix the problem, which I have done FOUR TIMES with no difference, is the most irritating thing to go through.

I am honestly sick and tired of standard bank and it's service.