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Before Covid I moved from Standard Bank to FNB and informed them that all my debit orders would need to be moved over. I had a loan with Standard Bank and every month they tried to recover the instalment from the closed Standard Bank Account instead of new FNB account. I had to make numerous manual payments. Eventually I received an email to confirm that the debit will be deducted from my new account. I didn't bother to check because they confirmed that this issue was now resolved. Last year (after 3 years mind you) I noticed a pop up notification that Standard Bank had placed a stop order on my account for R 1000 to be deducted off my account. Which means that they NEVER followed my instruction when I moved over to FNB. Not once did I get any statement either. I'm so happy that I moved to a different bank, the level of service from Standard Bank is decreasing by the day. I don't know if it's *********** staff or systems, but I hope by posting here I might one day get a reply.