*****e case:043114

Good day,

My name is Janet Phalatse, I have registered a ***** case on the 30/11/2023 till date i am not getting any help. I went back tuesday 19/12/2023 for follow up and i was informed to resubmit again. I received an sms that email was sent to me regarding my outcome case and made a follow up . Spoked to a lady by the name Sizakele She made us hold on the line for, she was impatient and not friendly , not professional at all. Asked for her surname she refused to give it in and said we will use ref number, was transfered to Suzihle who wanted to find out what happened, I was ****ed caused I have submitted everything even case number from the police. Please I am a stressed customer and not getting any help at all. When I give them case number they say they cannot pick it up