Dysfunctional ATM

28 November 2017 i went to Standard bank Wonderpark Branch to deposit R1600.00 for my landlord. The ATM took my money gave back R300.00 , displayed transaction failed message, made horrible sounds then gave transaction failed reciept. Waited at the ATM +/- 15minutes Nothing. Went into the branch, query launched, given Ref No. They told me due date for the query is 05 December. Today is 11 December, nothing. No money , No communication. Like nothing. Sent several emails to Standard bank still nothing. Not even a single reply. Imagine the trauma of having your landlord on your back for his money which Standard bank took from me.