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shannon S

1 reviews | Active since Sept 2018

06 Jun 2023, 13:14

Durbanville standard bank nightmare.

Ridiculous service at the Durbanville branch... You just sit there. Nobody asking or assist you regarding why you are there. You see 2 people who does not engage with you or makes eye contact. Just crazy. You sit and wait until kingdom comes.

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Replies (2)
Standard Bank
Standard Bank's reply06 Jun 2023, 13:16
Official
Dear Shannon 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
Standard Bank
Standard Bank's reply07 Jun 2023, 15:17
Official
Dear Shannon, 

We would like to thank you for giving us the opportunity to look into this matter. 

We are glad we could assist.

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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