AM
Amanda M
1 reviews | Active since Apr 2016
19 Apr 2016, 14:28
Duplicate of Transaction
I went on the 24March to Baywest Mall PE I swiped my card for drinks and popcorns transaction went through but another one went off day two days after I was there I went to standardbank to reverse the second payment but I was given ref no.*** it's been two weeks now no answers I'm still waiting and its not the first time this is happening I had similar incident in December I was given a run around between my bank and the shop but it was resolved within 2 days I got my money.
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Standard Bank's replyOfficial
20 Apr 2016, 09:22Hello A.Mosalakae,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Apr 2016, 09:22
Official
Hello A.Mosalakae,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***