LB
Lameez B
1 reviews | Active since Feb 2009
06 Feb 2016, 05:49
Duplicate charge on my account
Please amend. I've got two transactions for ONE trip taken off my account from uber. I have contacted uber as well but no responses. Please see account which shows 125,34 deductions on my account twice (when I have only driven with them once!!!). Transaction appears on 1Feb (correct date) and again on 2Feb (DUPLICATE to be reversed). One says outstanding authorization uber the other says cheque account transaction uber. Both say -125,34 (why is it being deducted twice???)
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Standard Bank's replyOfficial
08 Feb 2016, 12:08Hello LamB.,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply08 Feb 2016, 12:08
Official
Hello LamB.,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***