Duplicate amount still shows as an outstanding card authorization

Uber was unable to charge my fare on 4 Oct the first time. This charge was successfully settled on 06 Oct. Though the duplicate amount relating to "outstanding card authorization" had been voided on Uber's end, it still shows as an "outstanding card authorization" on my online statement, 1 week later. It means, my account balance shown is not what in fact it is. Please, can the correct department void the "outstanding card authorization"of R28 on 04 Oct '17 from Uber ? It was paid/settled on 06 Oct '17!!