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Mpumi M

1 reviews | Active since Jan 2018

18 Nov 2019, 20:14

Dumbest most ridiculous bank ever

Worst bank in the entire world.. Just to think i left Capitc to bank with this **** of a bank. So disgusted.. been waiting on the damn phone for almost 40mins for a damn consultant. This isnt the first ****** time.. this dumb bank is sooo quick to take money from people for their pathetic, poor quality services but so slow and careless to help their customers its ridiculous. Sent an instant cash to myself and i never got a voucher sms, now am stranded in the south with no petrol in my car and i live in the eastrand.. This isnt even the 1st mind blowing incident. Im tired of these Capitalists nxn.

I cant wait to change to Capitec again. Standard bank is Just a big name, expensive for nothing.

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Replies (2)
Standard Bank
Standard Bank's reply19 Nov 2019, 05:13
Official
 
Hello Mpumi
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
 ********** 
********** (fax)
 *********** 
Standard Bank
Standard Bank's reply25 Nov 2019, 08:34
Official
Dear Mpumi Mdluli

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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