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jenifaer A
1 reviews | Active since Mar 2016
22 Feb 2024, 15:47
Dumb
Consultants are becoming less literate and a HECK of alot helpless AND CLUELESS when it comes to assisting prestige customers ! Why on earth do i pay such a huge fee, ask for assistance/ guidance once in 2 years, and i have to deal with clueless agents? USE THAT MONTHLY FEE TO EDUCATE YOUR AGENTS PLEASE. AS THEY ARE AS DUMB AS NAILS
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Feb 2024, 15:58Dear Jenifaer
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Feb 2024, 15:58
Official
Dear Jenifaer
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Feb 2024, 10:57Dear Jenifaer
We appreciate you taking our call.
Please be aware that the Branch Leadership team has been notified of your additional concerns.
We intend to communicate with you. Please keep an eye out for additional comments.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
Please be aware that the Branch Leadership team has been notified of your additional concerns.
We intend to communicate with you. Please keep an eye out for additional comments.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Feb 2024, 10:57
Official
Dear Jenifaer
We appreciate you taking our call.
Please be aware that the Branch Leadership team has been notified of your additional concerns.
We intend to communicate with you. Please keep an eye out for additional comments.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
Please be aware that the Branch Leadership team has been notified of your additional concerns.
We intend to communicate with you. Please keep an eye out for additional comments.
Kindest regards
Standard Bank Hello Peter Team
***