IS
Igshaan S
1 reviews | Active since Oct 2017
25 Jan 2020, 08:27
Dumb and dumber
I am at wits end with these two companies. I bought airtime via the banking app on the 11 of December 2019. Up until today (25 January 2020) I have not received my airtime. I contacted the bank who immediately responded by saying the fault lies with vodacom. I tried contacting vodacom and eventually on the 22nd of January they responded saying the fault lies with standard bank. I can’t get any clear and truthful answers from these two companies. They have become too big to care.
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Standard Bank's replyOfficial
29 Jan 2020, 03:11 Hello Igshaan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply29 Jan 2020, 03:11
Official
Hello Igshaan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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