NM
Nomfundo M

1 reviews | Active since Dec 2020

30 Sept 2024, 18:12

Duduzile Mzimela @ Esikhaleni/Esikhawini branch moved my moms acc from money market to unit trust by lying and saying its the same investment acc with just more interest

Duduzile Mzimela @ Esikhaleni/Esikhawini branch moved my moms acc from money market to unit trust by lying and saying its the same investment acc with just more interest. she later informed my mom that she must only consult with her if she needs money from it. Later found out that she wrote her personal details on the agreement.she had refused when mom wanted to use my email nut used hers. Thank you to Empangeni branch for assisting my mom and sorting the matter.

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Replies (1)
Standard Bank
Standard Bank's reply30 Sept 2024, 23:41
Official
Good day Nomfundo.

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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