JM
Jacci M
1 reviews | Active since Mar 2013
27 Jul 2015, 16:00
Dropped calls
after holding for 17 mins the bank dropped my call expecting me to start all over again. Obviously you do not have enough staff to handle all of the calls from irate clients so employ more please:( Now I will have a debit order bouncing all because I cannot get through to you and the internet banking is not working properly today, let me guess, because it is month end it cannot cope??????:( :(
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Standard Bank's replyOfficial
28 Jul 2015, 15:54Hello Jaccim,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Jul 2015, 15:54
Official
Hello Jaccim,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***