JB
James B
1 reviews | Active since Nov 2021
28 Aug 2025, 17:17
Dreadful Standard Bank
My banking app not working I need to pay Urgent end montha accounts. I phone Stan Bank explain my problem. Answer....please hold on I will put you through. I hold on for more than 18 minutes. Voice comes on ....if you want and agent to phone you back press 1. I press 1...nothing. just that dreadful music. Again I am asked to press 1 ...again nothing. Thank heavens I have a CAPITEC ACCOUNT and can pay accounts. STANDARD BANK HAVE THE WORSE HELP .......NO HELP.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
28 Aug 2025, 17:19Dear James B,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Aug 2025, 17:19
Official
Dear James B,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 Aug 2025, 15:18Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply29 Aug 2025, 15:18
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
01 Sept 2025, 13:09Dear James B,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Sept 2025, 13:09
Official
Dear James B,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***