DREADFUL SERVICE FROM STANDARD BANK INTERNATIONAL PAYMENTS AREA

Trying to process an Incoming Int Payment via internet banking. I get a message that says"This content is blocked. Contact the site owner to fix the issue". But they do not answer their phones on ***. Called the Priority Banker twice and was put through to this number twice. Waited 15 minutes the first time and then redialled the Priority guys to query it. I was told definitively that the number is working and they will eventually answer. Just wait. Now waiting 30 minutes. Service? I think not. Upset because I like my bank but not the current service levels. I know you cannot talk to a human on this number, so Standard Bank tell your staff so they can inform the clients and we're all in the loop. MY ISSUE IS STILL UNRESOLVED