MS
Mellisa S
1 reviews | Active since Feb 2019
18 Jun 2019, 12:03
Downgrade of card
I had sent an email on the 17th of May 2019,regarding a downgrade on my current cheque card .I provided information as requested but still have not received any feedback .I cannot afford the monthly payment of R105.00 as initially it was just R100.00 and the rate had increased and there was not even an sms sent suggesting this change .I do not have the funds every month to pay for this card or the funeral cover as I am unemployed, and I cannot be spending R105.00 on a card every month ,as I hardly even have sufficient funds for daily usage.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Jun 2019, 15:19Dear Mellisa Singh
Thank you for posting a comment. One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment. One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
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Standard Bank's reply18 Jun 2019, 15:19
Official
Dear Mellisa Singh
Thank you for posting a comment. One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment. One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
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MS
Mellisa S's updateReviewer Update
21 Jun 2019, 10:22Still waiting for a consultant to call through .I will not be paying for this months card installment or the funeral cover ,it is just working out way too expensive and I do not have extra funds lying around to be paying for a card that is not even being utilised, as there is no funds on that card .Need assistance asap ! Been waiting from 17th May to get assistance.
MS
Mellisa S's update21 Jun 2019, 10:22
Reviewer Update
Still waiting for a consultant to call through .I will not be paying for this months card installment or the funeral cover ,it is just working out way too expensive and I do not have extra funds lying around to be paying for a card that is not even being utilised, as there is no funds on that card .Need assistance asap ! Been waiting from 17th May to get assistance.
Standard Bank's replyOfficial
21 Jun 2019, 15:24Dear Mellisa Singh
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 Jun 2019, 15:24
Official
Dear Mellisa Singh
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***