double payment yet again

<p>I actually cant believe that Once again standard bank has taken two payments towards a loan account , my rcp installment which is 2381 per month was taken together with an additional payment of 3871 (which i was told by a consultant was cancelled in the previous month which I was showed on their system and standard bank shows it on my statement as transfer to loan account !! What transfer !! One that was not authorised I can tell you right now I am not going back into the bank for the third time to log a call to get this reversed standard bank you will reverse this immediately the full amount this time 3871 ) how is it that you as a bank inconvenience me so much as a prestige client of yours you guys as a professional bank should be embarrassed of yourselves I am really disappointed that you are my bank FYI I will be switching banks after you process my refund</p>